As part of system updates to introduce E-billing for property owners, all property Access Codes have now been reset. If you have previously linked your iCity account using your Access Code, please locate your NEW Access Code on your 2025 Property Tax Notice. To update your Access Code in your iCity Online account and re-link your account in the iCity system, kindly follow these steps.

Due to ongoing Canada Post disruption, property tax payments sent by mail may be delayed. Please note that penalties will apply to payments received after July 2, 2025. To avoid delays, the City encourages using alternative payment methods: online or in person at your financial institution, by cheque in the      24-hour drop boxes at City Hall, or in person at City Hall (cheque, debit, or cash).

See Ways to Pay Your Property Taxes on this webpage for more information.

 

Access Property Taxes and Utilities Information

iCity Online services allow property owners and businesses to access property tax and utility account information including account transactions and balances.

To begin using iCity services, select Register & Login in the top right hand toolbar on this page.

NEW IN 2025: E-BILLING FOR PROPERTY TAXES

Property owners can now receive their property tax bill through iCity online with the launch of the City’s new E-billing program. Once you are registered for E-billing, you will no longer receive a paper copy of your property tax notice in the mail. Please note, if you register for E-billing after the tax notices are processed, you will begin receiving your property tax notice via email starting the following year.

To sign up for E-billing for property taxes, you will need your 9-digit roll number along with your 6-digit access code. You will find this information on your property tax bill. If you do not have access to these numbers, please contact tax@cnv.org or call 604-983-7316. 

Select and review both links below for instructions to sign up for E-billing and for important information regarding your property taxes and payment options.

Collection of Personal Information

The City is collecting your personal information under the Freedom of Information and Protection of Privacy Act (Sections 26(c) and 26(e)). The City will use your personal information for tax purposes. If you have any questions, please contact Finance Tax Office at 604-983-7316 or via email at tax@cnv.org.  

Quick Link

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Contact Info

City of North Vancouver Property Tax Office
Phone: 604-983-7316
Email: tax@cnv.org
Hours: Mon-Fri 8:30 am to 5:00 pm